Privacy Policy
General Information
When visiting our website, certain information is automatically collected such as your IP address, browser type and version, operating system, and time of visit. This information, which does not allow us to personally identify you, is used for statistical purposes to improve our site. While browsing our site, you may also choose to provide us with personal data such as your name, postal address, email address, and phone number.
Data Controller Identity
The data controller for the site https://www.hotel-lesoly-morzine.fr/ is Hôtel Le Soly, located at 234 Route de la Manche 74110 Morzine - France
Cookies
Our site uses cookies to collect statistical data, facilitate your navigation, and personalize your experience. You have the option to configure your browser to block or delete cookies from our site. However, note that this may affect certain functionalities of the site.
Technical Cookies Not Requiring Authorization
These cookies, necessary for the proper functioning of the site, do not require your authorization:
PHPSESSID : User session management.
w360_rgpd : Recording your cookie management preferences.
cloudfront : Content delivery.
Google Analytics
Our site uses Google Analytics to analyze site usage and improve user experience. Although Google Analytics uses cookies, no personally identifiable data is collected. Data is retained for 2 months.
Google Tag Manager
We use Google Tag Manager to manage our site's tags centrally. Although Google Tag Manager activates other tags that may collect data, it does not have access to these data.
Links to Partners' Privacy Policies
For more information on how our third-party partners handle your data, please consult their privacy policies:
Direct Data Collection
We collect personal data directly from you through the following means:
Recruitment Form
When you use our recruitment form, we collect the following information:
Name and surname
Email address
Phone number
Message
Resume and Cover Letter
Newsletter Subscription
When you subscribe to our newsletter, we collect the following information:
Email address
Retention Periods for Direct Collection
Directly collected data is retained for the following durations:
Processing Purpose | Personal Data Concerned | Retention Period |
|---|---|---|
Responses to requests via recruitment form | Name, email, phone number, message, resume and cover letter | 3 years |
Sending newsletters | Until user unsubscribes |
Purposes for Data Collection and Legal Bases
Data collected on our site is used for the following purposes, based on the corresponding legal bases:
Site Improvement: Legitimate interests to ensure an optimal user experience and the proper functioning of our site.
Statistics: Legitimate interests to analyze site usage and improve our services, when you consent to the use of cookies
Personalization: Consent, when you agree to the use of cookies to personalize your experience.
Communication: Consent, when you voluntarily provide us with your contact details for communication.
Order Execution: Performance of a contract, when you place an order and we need to process this data to provide our services.
Legal Compliance: Legal obligation, when we are legally required to process or disclose certain data.
Processing Purpose | Personal Data Concerned | Retention Period |
|---|---|---|
Site Improvement | Browsing data | 6 months |
Statistics | Browsing data, cookies | 2 months |
Personalization | User preferences, cookies | 6 months |
Managing Cookies on Web Browsers
How to manage cookies may vary depending on the web browser you use. Below, you'll find links to cookie configuration instructions for the most common web browsers:
By following these links, you will find detailed instructions on how to manage cookies for each browser, including how to block and delete them.
Data Recipients
Data collected on our site may be shared with the following recipients, depending on necessity:
Hotel Entity(ies): Some data may be shared with other entities within our group for administrative reasons or for service provision.
Internal Recipients: Data may be accessible to relevant departments within our organization, such as customer service, marketing department, etc.
Providers and Subcontractors: We may share your data with providers and subcontractors who assist us in providing our services, such as payment service providers, web hosts, etc.
Commercial Partners: If you have given your consent, some data may be shared with our commercial partners for promotional purposes.
Data Transfer Outside the EU
We may transfer your personal data to recipients located in countries outside the European Union. When we do, we ensure that the transfer is carried out in compliance with applicable data protection regulations and that adequate safeguards are in place to ensure the security of your personal data. For example, we may implement standard contractual clauses approved by the European Commission or rely on approved transfer mechanisms such as the Privacy Shield for transfers to the United States.
Rights of Data Subjects
In accordance with the GDPR, you have several rights regarding your personal data:
Right of Access: You have the right to verify the accuracy of your data and request a copy of the processed data.
Right to Rectification: You can request that your personal data be corrected, completed if inaccurate, incomplete, ambiguous, or outdated.
Right to Erasure: You have the option to request the erasure of your personal data under certain conditions.
Right to Restriction of Processing: You can request the restriction of the processing of your personal data.
Right to Data Portability: You have the right to request the portability of your data under certain conditions.
Right to Object: You can object at any time, for reasons related to your particular situation, to the processing of your personal data.
Right to Define Post-Mortem Instructions: You have the right to define instructions regarding the fate of your data after your death.
Right to Lodge a Complaint with the Supervisory Authority: You have the right to lodge a complaint with the CNIL.
All the rights listed above can be exercised:
Electronically at the following address: [email protected]
Or by mail to: 234 Route de la Manche 74110 Morzine - France